Frequently
Asked
Questions

Watermarked stock images - starting from $1

You can add stock images to your designs right from the design tool and experiment for free, as much as you want. When you are happy with your design, proceed to order prints and stock image cost will be automatically added to your order. After checkout all watermarked low-resolution stock images are automatically replaced with non-watermarked high-resolution versions, and then your order is printed.

  • Different sizes of stock images cost differently. The larger the image, the higher its price. That's why stock image price changes as you resize it in the design tool.
  • Buy it once, use it forever. Once you have paid for a stock image, you can use it in any of your designs for free.
  • You can get any stock image used in of your orders. Just ask.

Can I download design as PDF?

You can download print-ready PDF of any of your orders. Just ask.

How long does it take for me to receive my order?

Most orders are delivered within 3 to 6 business days. You will see estimated delivery date when you select shipping options in checkout.

What kinds of files do you accept for photos or images?

We prefer JPEG, PDF, TIFF, but you can send us anything you have and we will figure out how to make it work.

How do I track my order?

We will email you a tracking number when your order ships.

I think there is a problem with the order I received. What do I do?

We try our very best to make it right the first time. However, if you find a problem with the order you received, please contact us within 24 hours and we'll do everything we can to fix it. In the rare event that we cannot fix it to your satisfaction, we will give you your money back.

What paper do I choose for my order?

We only use premium grade paper for all products we offer because we want you to be absolutely proud of what you hand out to your customers. For Business Cards, Appointment Cards, Postcards and other card products that need a hefty cardstock, we provide the following selections:

Paper Stock Ultra Thick Matte Coated Paper Ultra Thick Uncoated Writable Paper
Thickness 16 point 17 point
Basis Weight 150 lb. 130 lb. Double Thick Cover
Coating Matte Uncoated
Color Bright white Super bright white
Eco Credentials N.A. Sustainable Paper - FSC & SFI Certified,
10% PCW content
Advantages Elegant look with minimal glare You can write on it!

For our other products, we've made it simple and chose what is best for their application so you wouldn't have to worry.